1. Introduction

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This Privacy Policy explains how Ben Williams Landscaping and Earthmoving (“we”, “our”, or “us”) collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

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2. What Information We Collect

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We may collect personal information including:

• name

• phone number

• email address

• address or job site location

• details relating to requested services

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We may collect this information when you:

• contact us via phone, email, or website

• request a quote

• engage our services

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3. How We Use Your Information

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We use your information to:

• provide quotes and services

• communicate with you about your job

• send invoices and receive payment

• respond to enquiries

• improve our services

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4. Photos & Job Documentation

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We may take photos and/or videos before, during, and after works for:

• record keeping

• job progress updates

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Images may be used for marketing or promotional purposes (such as website or social media). We will take reasonable steps to ensure no personal or sensitive information is disclosed and will seek permission where required.

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5. Disclosure of Information

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We may share your information with:

• employees or contractors involved in your job

• suppliers or service providers where required

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We will not sell or rent your personal information to third parties.

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6. Data Security

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We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

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7. Access and Correction

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You may request access to the personal information we hold about you and request corrections if necessary.

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8. Cookies & Website Use (if applicable)

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Our website may use cookies or similar technologies to improve user experience. You can adjust your browser settings to disable cookies if preferred.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time without notice. The latest version will be available on our website.

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10. Contact Us

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If you have any questions about this Privacy Policy or how your information is handled, please contact us:

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benwilliamslandscaping@outlook.com

0448 693 491

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